Last Updated: November 19, 2024
PLEASE READ THIS POLICY CAREFULLY TO UNDERSTAND HOW WE TREAT YOUR PERSONAL INFORMATION AND YOUR CHOICES AND RIGHTS. IF YOU DO NOT AGREE WITH THIS POLICY AND TERMS OF USE, YOU SHOULD NOT ACCESS OR USE OUR SERVICES.
Introduction
Standard Biocarbon LLC (also referred to herein as “we,” “us,” and “our”) takes data privacy seriously and believes in transparency.
This Privacy Policy (the “Policy”) describes how we collect, use, share, protect, and disclose your personal information when you visit our website, www.standardbiocarbon.com, or otherwise interact with our business operations (together, “Services”) (such individuals are collectively referred as “you” or “your”) in accordance with the privacy rights under applicable U.S. privacy laws.
Please Note: This Policy does not apply to our HR-related data collection practices, where you act as our job applicants, employees, independent contractors, or corporate officers.
Information We May Collect
In the preceding 12 months, we may have collected information that could directly or indirectly identify you as an individual from you, your devices, your interactions with our Services, and/or from third-party sources and may include the following (together, “Personal Data”), depending on the circumstances:
1. Identifiers
Contact Information
Your first and last name, phone number, business name and address, email addresses, mailing addresses, telephone numbers, professional title, and business name.
Communications Data
Information you provide through online web forms, when you contact us (or our channel partners) with questions, feedback, surveys, or when you otherwise correspond with us online.
Social Media Information
Name, username, email address, or other profile information collected when you connect with us through a third-party social network or website (each, a “Social Media Site”), such as LinkedIn.
2. Commercial Information
Transaction Data
Information about payments to and from you and other details of your interaction with the Services (which may include the last 4 digits of your credit or debit card), related business descriptions, and ordering or consumption histories.
Marketing Data
Your preferences for receiving communications about our activities and services, and details about how you engage with our communications.
3. Internet or Other Similar Activity; Inferences
Usage Data
Date and time of access, location, IP address or unique device identifier, device type, operating system, browser type, and pages visited.
Cookies and Tracking Data
Information collected via Cookies, subject to the terms outlined in the “Cookies and Similar Technologies” section below.
We may de-identify, aggregate, and/or anonymize your Personal Data by removing identifying components (such as your name, email address, or tracking ID). This resulting dataset (“Aggregated Data”) is not personally identifiable and is not subject to this Policy.
How We May Use or Share Your Information
1. How We Use Your Information
To the extent permitted by law, we may use your information for business or commercial purposes, including:
Providing services, products, content, and customer support
Supporting business operations (accounting, audits, insurance, risk management)
Managing business relationships and enforcing terms of use
Improving existing or developing new services
Maintaining databases and communication records
Mitigating fraud, phishing, and security risks
Supporting functionality improvements
Responding to inquiries and feedback
Evaluating marketing performance
Recognizing devices and remembering preferences
Fulfilling disclosed purposes for which data was provided
Exercising or defending legal rights
Analyzing Services usage and creating Aggregated Data
2. How We May Disclose or Share Information
Where permitted by law, we may disclose Personal Data in the following contexts:
Third-Party Vendors
Website hosting providers, email platforms, customer service providers, and other service partners.
Authorized Dealers
If you submit inquiries via our website, QR codes, or marketing links, we may share your Personal Data with authorized dealers operating in your area for outreach.
Advertisers and Marketing Partners
We may obtain data such as cookie ID, mobile device ID, IP address, email address, and interest data from advertising platforms (e.g., Meta) to deliver relevant ads and measure performance.
Corporate Affiliates
Subsidiaries, affiliates, and their respective officers, directors, and employees.
Acquisition or Similar Transactions
If assets are transferred due to merger, reorganization, bankruptcy, or sale, Personal Data may transfer as part of those assets.
Legal Process
When required by law, court order, subpoena, or when necessary to defend legal rights.
Professional Advisors
Attorneys, accountants, fiduciaries, and consultants.
With Your Consent
When you direct us or provide explicit consent to share your information.
Data Retention
We retain Personal Data as long as necessary to:
Fulfill the purpose collected
Meet business and legal requirements
Resolve disputes
Protect assets
Enforce agreements
We will delete Personal Data when:
We are legally required to do so
It is no longer needed
You request deletion (unless we must retain it for legal reasons)
Data Security
We maintain reasonable physical, technical, and organizational safeguards to protect your Personal Data from unauthorized access, use, or disclosure.
However, no security system is perfect, and no data transmission is 100% secure. If you maintain an account with us, please keep login credentials confidential.
Your Rights and Choices Regarding Personal Information
Email Opt-Out
Click the “unsubscribe” link in our emails or contact us directly with your name and email address.
Accuracy and Updates
Notify us via the Contact section if your information changes.
Complaints
If you believe your rights have been violated, contact us using the information below.
Cookies and Similar Technologies
We use cookies, pixel tags, scripts, and similar technologies to collect information about browsing activity.
First and Third-Party Cookies
Session Cookies: Expire when browsing session ends
Persistent Cookies: Remain until deleted
First-Party Cookies: Set by our site
Third-Party Cookies: Set by other parties
Blocking cookies may impact functionality.
Other Similar Technologies
Includes web beacons, pixel tags, log files, HTML local storage, social widgets, and UTM codes.
Types of Cookies We Use
Essential Cookies
Enable navigation and transaction processing.
Functionality Cookies
Remember preferences and enhance personalization.
Performance Cookies
Collect anonymous aggregated usage data to improve site performance.
Google Analytics
We may use Google Analytics to collect statistical site usage data.
You can learn more here:
https://policies.google.com/technologies/partner-sites
https://support.google.com/analytics/answer/6004245
https://policies.google.com/privacy
https://tools.google.com/dlpage/gaoptout
Choices About Cookies
You may adjust browser settings to refuse cookies. Declining cookies may limit functionality. Opt-outs apply per device and browser.
Other Important Information
Third-Party Applications
We do not control privacy practices of third-party sites linked from our Services.
Changes to This Policy
We may update this Policy at any time. Continued use after updates indicates acceptance.
Contact Us
If you have questions or concerns regarding this Policy, contact us:
In Writing:
Standard Biocarbon LLC
542 Hammett Rd
Enfield, ME 04493
By Email:
info@standardbiocarbon.com